Service Desk Analyst Course
Service Desk Analyst Course
12-14 June 2013
ITSM EXPERTS Training Center
12-14 June 2013
ITSM EXPERTS Training Center
Service Desk Analyst Course
Service Desk Analyst Course
03-05 July 2013
ITSM EXPERTS Training Center
03-05 July 2013
ITSM EXPERTS Training Center
2013 Training Calendar Download
Please download our latest 2013 calendar and book your seats now
ITIL Foundation Course
ITIL Foundation course
11-13 June 2013
ITSM EXPERTS Training Center
11-13 June 2013
ITSM EXPERTS Training Center
ITIL Foundation Course
ITIL Foundation course
16-18 July 2013
ITSM EXPERTS Training Center
16-18 July 2013
ITSM EXPERTS Training Center
Course Brochures
- Classroom Courses (Public or In-house)
- ITIL V3 Foundation Course
- Service Desk Foundation
- Service Desk Analyst
- Service Desk Senior Analyst
- Service Desk Manager
- Effective Email Management
- Root Cause Analysis for Problem Management
- Effective Telephone Skill
- ISO/IEC 27002 Foundation
- ISO/IEC 20000 Foundation
- Green IT Citizen
- E-Learning Course
- ITIL v3 Foundation Online
- ITIL v3 Intermediate -Service Strategy Course
- ITIL v3 Intermediate -Service Design Course
- ITIL Intermediate -Service Transition Course
- ITIL v3 Intermediate -Service Operation Course
- ITIL v3 Intermediate - Continual Service Improvement
- ITIL V3 Intermediate Capability Module: Operational Support & Analysis
- ITIL V3 Intermediate Capability Module: Planning Protection & Optimization
- ITIL V3 Intermediate Capability Module: Release Control & Validation
- ITIL V3 Intermediate Capability Module: Service Offerings & Agreements
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ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries
IT Infrastructure Library® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries
The ITIL Accredited Examination Institute logo is a trade mark of the Cabinet Office
ITSM EXPERTS is officially accredited as Accredited Examination Center by EXIN, the Examination Institute for Information Science.
ITSM EXPERTS is registered with Ministry of Finance, Malaysia (357-02149922)
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