Service Desk Analyst Course
12-14 June 2013
ITSM EXPERTS Training Center
Service Desk Analyst Course
03-05 July 2013
ITSM EXPERTS Training Center
2013 Training Calendar Download
ITIL Foundation Course
11-13 June 2013
ITSM EXPERTS Training Center
ITIL Foundation Course
16-18 July 2013
ITSM EXPERTS Training Center
Course Brochures
- Classroom Courses (Public or In-house)
- ITIL V3 Foundation Course
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- Service Desk Analyst
- Service Desk Senior Analyst
- Service Desk Manager
- Effective Email Management
- Root Cause Analysis for Problem Management
- Effective Telephone Skill
- ISO/IEC 27002 Foundation
- ISO/IEC 20000 Foundation
- Green IT Citizen
- E-Learning Course
- ITIL v3 Foundation Online
- ITIL v3 Intermediate -Service Strategy Course
- ITIL v3 Intermediate -Service Design Course
- ITIL Intermediate -Service Transition Course
- ITIL v3 Intermediate -Service Operation Course
- ITIL v3 Intermediate - Continual Service Improvement
- ITIL V3 Intermediate Capability Module: Operational Support & Analysis
- ITIL V3 Intermediate Capability Module: Planning Protection & Optimization
- ITIL V3 Intermediate Capability Module: Release Control & Validation
- ITIL V3 Intermediate Capability Module: Service Offerings & Agreements
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