Training
Service Desk Analyst Course
21-23 February 2012
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ITSM EXPERTS Training Center
Service Desk Analyst Course
14-16 February 2012
ITSM EXPERTS Training Center
2012 Training Calendar Download
ITIL Foundation Course
28 February 2012 - 01 March 2012 class
New Year Promo - RM500 discount
Course Brochures
- Classroom Courses (Public or In-house)
- ITIL V3 Foundation Course
- Service Desk Foundation
- Service Desk Analyst
- Service Desk Senior Analyst
- Service Desk Manager
- Effective Email Management
- Root Cause Analysis for Problem Management
- Effective Telephone Skill
- ISO/IEC 27002 Foundation
- ISO/IEC 20000 Foundation
- Green IT Citizen
- E-Learning Course
- ITIL v3 Foundation Online
- ITIL v3 Intermediate -Service Strategy Course
- ITIL v3 Intermediate -Service Design Course
- ITIL Intermediate -Service Transition Course
- ITIL v3 Intermediate -Service Operation Course
- ITIL v3 Intermediate - Continual Service Improvement
- ITIL V3 Intermediate Capability Module: Operational Support & Analysis
- ITIL V3 Intermediate Capability Module: Planning Protection & Optimization
- ITIL V3 Intermediate Capability Module: Release Control & Validation
- ITIL V3 Intermediate Capability Module: Service Offerings & Agreements
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ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries
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ITSM EXPERTS is officially accredited as Accredited Examination Center by EXIN, the Examination Institute for Information Science.
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